Business as Usual

Business as Usual

By now I assume all of you know the news:

Vendavo acquired Navetti

The news is short but powerful: Intelligence Pricing made simple


Vendavo Acquires Navetti


I personally believe that when two the leading providers of intelligence pricing platforms in the market join forces, only good can come of it.


Navetti and Vendavo


Both Vendavo and Navetti have worked to generate resources that shed light on what this new partnership will look like, including an official announcement video and a webinar, to answer the questions that current users of PricePoint™ may have had. In short we, now as a single and united entity, have even more competence and resources than before, under one single roof, to support you in your pricing activities.

If there is one message I want to highlight for our clients at this point, it is the message that was communicated by our CEO, Andreas Westling, during our 2018 User Conference: “Business as usual”


Business as Usual


We will continue with the same improvement plans that we had for our SaaS environments (our cloud-based solution) before the acquisition. As a matter of fact, we have recently recruited a dedicated database administrator, Ranjana, and she has already started the improvement processes to our servers that will ensure we not only maintain the same level of performance as we grow, but also continuously improve performance in the long run.

We are currently taking advantage of the slow summer months, when the load on our servers is at its lowest, to do some housekeeping activities. We have started upgrading our SQL server, full defragmentation and re-indexing of our databases, regrouping them for daily backup process, re-evaluating and rescheduling the daily backup times to have the least interfere with normal user experience, and much more. We are convinced that the combination of these activities will excel the performance of our SaaS solution in long run. You may notice some interruption or sluggishness in your PricePoint tool during this summer as we are performing all these activities, but we promise to do our best to minimize those effects, as well as to inform you regarding any upcoming interruption.

So, rest assured that ClientCare will continue to do our “business as usual”. We will continue to provide the services and support to the users of PricePoint™ as we have up until this point, using the same tools and communicating through the same channels as before, including the Navetti Service Desk, Navetti Knowledge Center, and your Navetti Account Responsible, and we look forward to bringing you a larger, exciting array of solutions thanks to our new partners.


Arsham Mazaheri
Head of ClientCare

+46 (0) 70 032 63 79

Navetti aide le Groupe Manitou, expert de la manutention, à gérer l’optimisation de ses prix

Navetti aide le Groupe Manitou, expert de la manutention, à gérer l’optimisation de ses prix

Navetti est heureux de vous annoncer que le Groupe Manitou, leader mondial de la manutention tout-terrain, a choisi Navetti comme consultant et le système Navetti PricePoint™ comme son système d’optimisation des prix. Le contrat représente encore une preuve de l’expansion de Navetti en Europe, car il s’agit du premier contrat pour le nouveau bureau français de Navetti. Le contrat vise à gérer les prix des quelques 400 000 pièces de rechange et accessoires du groupe Manitou à travers l’intégralité des opérations internationales du groupe. En 2017, le groupe Manitou a réalisé des ventes pour 1,6 md €, avec des clients dans plus de 140 pays. Les objectifs de Manitou en implémentant Navetti PricePoint™ sont doubles :

  •    Soutenir et augmenter les ventes de pièces de rechange et d’accessoires grâce à des outils et systèmes qui peuvent épauler une logique de prix basée sur la valeur perçue par les clients ;
  •    Renforcer la qualité perçue et les niveaux de satisfaction des clients grâce à des outils et systèmes qui peuvent assurer une approche plus cohérente de la logique de prix à travers toutes les catégories de pièces de rechange et tous les segments de marché.

« Nous avons choisi Navetti et Navetti PricePoint™ en raison de la correspondance qu’ils ont avec la culture d’entreprise du groupe Manitou, une équipe forte et ambitieuse, qui souhaite optimiser son travail pour délivrer rapidement des solutions créatives et innovantes », dit M. Wim Vercauteren, Vice-Président de l’unité commerciale Pièces de Rechange du Groupe Manitou. « Avec Navetti PricePoint™, nous allons davantage renforcer notre capacité de livrer à nos clients les bonnes pièces, au bon moment, au bon prix ». « Nous sommes naturellement très heureux d’avoir été choisis par le groupe Manitou », dit M. Ulf Avrin, Directeur général de Navetti France. « Nous comprenons qu’il s’agit d’un processus de sélection très exigeant, avec plusieurs systèmes concurrents qui ont été évalués par Manitou. Toutefois, nous savons par expérience que notre unique façon d’allier la force des hommes et de la technologie fait la différence pour beaucoup d’entreprises. Nos consultants d’affaires aident nos clients à faire évoluer leur logique de création des prix ; ensuite, à travers Navette PricePoint™ nous nous assurons que leur structure de prix est mise en place et qu’elle crée des avantages commerciaux rapidement et efficacement. Maintenant nous sommes très impatients de poursuivre ce processus avec le groupe Manitou également. »  

Navetti Helps Materials-Handling Expert Manitou Group Handle Price Optimization

Navetti Helps Materials-Handling Expert Manitou Group Handle Price Optimization


Gear Pivot Pins greasers on MLT and MT

Navetti is pleased to announce that Manitou Group, a leading French manufacturer of rough-terrain materials and services handling equipment, has chosen Navetti and Navetti PricePoint™ as its pricing and price optimization system. The contract represents further proof of Navetti’s European expansion, as it is the first contract for Navetti’s newly established French office.

The contract focuses on managing pricing of Manitou Group’s roughly 400,000 spare parts and accessories across the company’s entire international operations. In 2017, Manitou had sales of € 1.6 billion, with customers in more than 140 countries. The objectives for Manitou Group in implementing Navetti PricePoint are twofold

– To support and increase sales of spare parts and accessories from tools and systems that can support a more customer value-based pricing logic.

– To strengthen the perceived quality and customer satisfaction levels, from tools and systems that can ensure a more consistent approach to pricing logic across spare parts categories and market segments.

“We chose Navetti and Navetti PricePoint because of the match with the Manitou Group culture, a strong and ambitious team, willing to work hard and deliver quickly creative and innovative solutions” says Wim Vercauteren, VP of Manitou Spare Parts Business Unit. “With Navetti PricePoint, we will further strengthen our ability to provide our customers with the right parts, at the right time and at the right price.”

“We are naturally very pleased to have been selected by Manitou Group” says Ulf Avrin, head of Navetti France. “We understand that it was a very thorough selection process, with several competing systems being evaluated. However, we know from experience that our unique combination of people and technology makes a difference for many companies. Our business consultants help customers evolve their pricing logic, and then through Navetti PricePoint we ensure that their pricing structure is deployed and creates business advantages quickly and effectively. Now we are very much looking forward to pursuing this process with Manitou Group as well .”